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Crex Casino – Privacy Policy

Your personal data is invaluable to us. This Privacy Policy explains in detail how Crex Casino collects your information, why it is used, and how it is kept secure.

Last Updated: January 2026
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Core Security Principles

How We Protect Your Data

The steps we take to protect your privacy at Crex Casino.

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Advanced Encryption

All your data is protected with 256-bit SSL/TLS encryption, the same standard of security used by banks.

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Sale of Data Prohibited

Crex Casino will never sell or rent your personal information to third parties. Your data belongs to you.

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Transparent Use

You are clearly informed about what data is collected and why. There are no hidden agendas.

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Your Control

You can view, correct, or request deletion of your data at any time.

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Cookie Controls

Your consent is required for all cookies beyond the strictly necessary ones. You can update your cookie settings at any time.

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GDPR Compliant

Crex Casino operates in compliance with international data protection regulations, ensuring your rights are fully upheld.

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This Privacy Policy Crex CasinoApplies to all services on (crexcasino.biz). By using any of our services, you are considered to have agreed to the data collection and usage practices described in this policy.

1What Information We Collect

Crex Casino collects certain personal information to provide you with the best possible experience. We only collect what is genuinely necessary.

Information collected at registration:

  • Full name, date of birth, and gender
  • Email Address and Mobile Number
  • Current and Permanent Address
  • Preferred Currency & Language
  • Username and password (encrypted)

Information collected automatically while using the service:

  • IP address and device information
  • Browser Type and Operating System
  • Page Visit and Click History
  • Login Time and Session Duration
  • Gaming Activity & Betting History

Documents collected for KYC verification:

  • Photo of national ID or passport
  • Proof of address (utility bill / bank statement)
  • Payment method verification details

2Purpose of Data Use

Crex Casino uses the data it collects for specific purposes. The table below clearly outlines what data is used and why.

Data Type Purpose of Use Legal Basis
Identity Information Account Creation & Verification Contractual Obligation
Contact Information Sending service-related communications Contractual Obligation
Financial Information Payment Processing and Fraud Prevention Legal Obligation
Gaming History Responsible Gaming Monitoring Legitimate Interest
Technical Information Platform Improvements & Security Legitimate Interest
Marketing Preferences Sending personalized offers Consent

3Who Your Data Is Shared With

Crex Casino never sells your data. However, limited information may be shared with trusted partners as necessary to operate our services.

To be clear: Crex Casino does not sell your data to advertisers or any third parties under any circumstances.

Limited data may be shared in the following cases:

  • Payment Processors: Information required to process transactions (e.g. Mobile Pay, Nagad)
  • Game Providers: Limited data for game operations
  • KYC Provider: Identity Verification Documents
  • Law Enforcement Agencies: For anti-money laundering investigations under legal order
  • Regulatory Authority: For compliance with license conditions

All partners operate under strict confidentiality agreements and may not use data beyond its specified purpose.

4Cookies & Tracking Technologies

Crex Casino uses cookies and similar technologies on its website to enhance your browsing experience.

Types of cookies we use:

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional Cookies: Remembers your language preferences and settings.
  • Analytics Cookies: Helps analyze site usage (with your consent).
  • Marketing Cookies: Used to show relevant ads (with your consent).
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You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the site.

5Data Retention Period

Crex Casino does not retain data longer than necessary. A specific retention period is defined for each category of information.

  • Account Information: 5 years after account closure (legal obligation)
  • Transaction Records: 7 years from the date of the last transaction
  • KYC Documents: 5 years after account closure
  • Gaming Logs: 3 Years
  • Marketing Information: Deleted immediately upon withdrawal of consent
  • Cookie Data: At end of session or up to 1 year maximum

6International Data Transfers

Crex Casino is an international platform. Your data may be stored on servers located in different countries.

Wherever your data is held, Crex Casino ensures that:

  • All servers are secured with the same level of protection.
  • Data transfers comply with international data protection standards.
  • Standard Contractual Clauses are used for transfers to third countries.

7Protection of Minors' Data

Crex Casino is strictly for users aged 18 and above. We do not knowingly collect any data from minors.

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If we become aware that a minor has registered on our platform, the account will be closed immediately and all associated data will be deleted. Any guardian wishing to report such a case may support@crexcasino.bizGet in touch with us at.

8Data Protection Technology

Crex Casino uses industry-leading technology to keep your data secure.

  • 256-Bit SSL/TLS Encryption: All data transfers are encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Firewall & DDoS Protection: Protected against server attacks.
  • Real-Time Monitoring: Suspicious activity is detected and flagged in real time.
  • Regular Security Audits: Regular audits are conducted by third parties.
  • Data Backup: Data is stored in secure, backed-up systems.

9Your Rights

As a Crex Casino member, you have the following rights over your personal data.

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Right to Access

You have the right to know what information we hold about you.

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Right to Rectification

You may request corrections to any inaccurate or incomplete information.

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Right to Erasure

In certain circumstances, you may request that your data be deleted.

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Right to Restrict Processing

You can request that data processing be restricted under certain circumstances.

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Right to Data Portability

You can obtain a copy of your data in a readable, portable format.

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Right to Object

You can opt out of your data being used for marketing purposes at any time.

To exercise these rights support@crexcasino.bizto send us an email. We will respond within 30 days.

10Marketing Communications

Crex Casino may send you emails or SMS messages about offers, bonuses, and updates — but only with your consent.

  • You have the option to consent to marketing communications at the time of registration.
  • You can withdraw your consent at any time by clicking the "Unsubscribe" link at the bottom of any email.
  • Even after withdrawing consent, we may still send essential service-related communications.

11Policy Updates

Crex Casino may update this Privacy Policy from time to time. For significant changes, we will notify you via your registered email address and post a notice on the site.

You can check the "Last Updated" date at the top of the page to see when the policy was last revised. Continued use of our services after any changes constitutes acceptance of the updated policy.

12Contact Us

If you have any questions about our Privacy Policy or wish to exercise your rights, please get in touch with us.

  • Email: support@crexcasino.biz
  • Subject: Write "Privacy Policy – [your username]"
  • Response Time: Within 30 business days

For more information, visit our Terms & Conditions and Responsible Gaming page as well.

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Frequently Asked Questions

Privacy Enquiries

Here are answers to the questions our members ask most.

Absolutely not. Crex Casino Your personal information is never sold, rented, or shared with third parties without your consent. Data is used solely to operate our services and meet legal obligations.

Yes, Crex CasinoAll your data on is protected with 256-bit SSL encryption — the same standard used by banks and financial institutions. We also conduct regular security audits.

Yes, you have the right to request deletion of your data. However, certain information must be retained for a specified period due to legal obligations (e.g., financial records for 7 years). To exercise this right, support@crexcasino.bizSend us an email at.

Absolutely. You can unsubscribe by clicking the "Unsubscribe" link at the bottom of any marketing email. Additionally, support@crexcasino.bizYou can also opt out by emailing us at. However, service-related messages may still be sent.

Disabling essential cookies may affect certain login and security features. However, turning off analytics and marketing cookies will not impact the core functionality of the site.
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Your privacy is our top priority at Crex Casino. Register with confidence and enjoy a world-class gaming experience.

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